Qq88 Privacy Policy — Your Data Is Completely Safe with Us

1 Introduction

Qq88 is one of Bangladesh's most trusted online gaming and Sports Betting platforms. Using our services naturally requires us to collect certain personal information. qq88 stores that information with the utmost care and will never misuse it under any circumstances.

In this Privacy Policy, we clearly explain what data is collected, why it's collected, how it's used, and what rights you have over your information. This policy is updated regularly, so we recommend reviewing it from time to time.

Qq88's privacy policy is aligned with international data protection standards. We believe transparency is the best form of security — which is why we've kept everything in plain language, with no hidden clauses or complex legal jargon.

2 What information we collect

Qq88 only collects information that is necessary to provide our services. We never ask for unnecessary or excessive data. See the details below:

3 How we collect information

Qq88 collects information through several methods. In each case, we ensure your data reaches us securely:

• Directly from you: During registration, KYC verification, support chat, or email correspondence
• Automatically: Through cookies and log files while using the website or app
• From payment processors: Financial information required when transacting through bKash, Nagad, or your bank
• Third-party verifier: From authorized service providers for KYC or identity verification

Qq88 will never call you or send links via email asking for your password or PIN. If you receive any such communication, it may be fraudulent — please contact our support team immediately.

4 Purpose of Data Use

Qq88 uses the information it collects strictly for specified purposes. No data is used beyond those purposes:

• Account Management: To create, verify, and keep your account secure
• Service provision: To properly operate gaming, betting, and payment services
• Security Assurance: To prevent fraud, money laundering, and other illegal activities
• Legal Compliance: To meet regulatory requirements and fulfill legal obligations
• Service Improvement: To analyze data and improve the user experience
• Contact: To send important updates, security notices, and promotional offers (where consent has been given)
• Responsible Gaming: To identify signs of gaming addiction and provide timely support

5 Data Sharing & Disclosure

Qq88 does not sell your personal data to third parties. However, limited information may be shared in certain specific circumstances:

• Payment Processors: Financial information required to process transactions with bKash, Nagad, Rocket, or your bank
• KYC Service Providers: With authorized agencies for identity verification purposes
• Legal Authorities: Upon a court order or a lawful request from a government authority
• Fraud Prevention Agencies: For investigating suspicious activity

Outside of the cases mentioned above, qq88 will not share your information with any third party under any circumstances. Any third parties we do share data with are contractually bound to uphold our privacy standards.

6 Cookie Policy

Qq88 uses cookies on its website and app. Cookies are small text files stored in your browser that help improve site functionality.

Types of cookies we use:

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: To remember your preferences, such as language or theme settings.
• Analytics Cookies: To understand how the site is used. You have the option to enable or disable these.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some features on the site to stop working.

7 Data Retention Period

Qq88 does not retain any data longer than necessary. The general retention rules are as follows:

• Account Details: For the duration your account is active, and up to 5 years after closure
• Financial & Transaction Records: Up to 7 years as required by legal obligations
• KYC Documents: Up to 5 years in accordance with international AML regulations
• Support Conversations: Up to 2 years after issue resolution
• Technical Logs: Up to 1 year for security verification purposes

Once the retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.

8 Your Rights

You have certain important rights regarding your personal data, all of which qq88 fully respects:

• Right to know: You can ask to find out what information we hold about you
• Right to Rectification: You can request corrections to any inaccurate or outdated information
• Right to Erasure: You may request deletion of your data unless we are required to retain it by law
• Right to Portability: You can request your data in a portable format
• Right to Restrict Processing: You can request that your data be used in a limited way in certain cases
• Right to Opt Out of Marketing: You can opt out of promotional messages at any time

To exercise any of these rights, contact our support email. We will respond to your request within 30 days.

9 Children's Privacy

Qq88 is strictly for users aged 18 and above. We do not knowingly collect personal information from minors. Age is verified at registration, and accounts cannot be created by anyone under 18.

If you believe a minor's information may have been collected by us for any reason, a parent or legal guardian should contact us immediately. We will delete that information and close the account without delay.

10 Security measures

Qq88 uses a multi-layered security system to protect your data. Even if one layer is compromised, the remaining layers continue to keep your information safe:

• 256-bit SSL/TLS encryption: All data transfers are fully encrypted
• Two-factor authentication (2FA): An extra layer of security at login
• Firewall & DDoS protection: Server protection against cyber attacks
• Regular Security Audits: Regular audits by third-party experts
• Restricted Access Policy: Only authorized personnel can access specific data
• Data Backup: Secured copies in an encrypted backup system

Please keep in mind that no one can guarantee 100% security on the internet. That's why it's important to take precautions on your end as well — use a strong password, log in only from trusted devices, and report anything suspicious to us right away.

11 Policy Updates

Qq88 may update this Privacy Policy from time to time. If any significant changes are made, we will notify you in the following ways:

• A notification will be sent to your registered email
• A notice will be posted on the website
• The "Last Updated" date at the top of the page will be revised

Continued use of the platform after any changes will be taken as your acceptance of the updated policy. It's a good habit to revisit this page from time to time.

12 Contact

Reach out to us for any questions, complaints, or requests related to the privacy policy. Our data protection team is available 24/7, seven days a week, to assist you.